By accessing or using Glow Up Home Services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before booking any service.

1️⃣ About the Service

Glow Up Home Services provides beauty, wellness, grooming, and related home services through trained professionals. Services are offered based on availability and location.

2️⃣ User Eligibility

• Users must be 18 years or older to book services.
• By booking a service, you confirm that the information provided is accurate and complete.

3️⃣ Booking & Appointments

• Services can be booked via the app, website, or authorized channels.
• Appointment confirmation is subject to professional availability.
• Glow Up Home Services reserves the right to cancel or reschedule bookings due to unforeseen circumstances.

4️⃣ Pricing & Payments

• All prices displayed are inclusive/exclusive of taxes as mentioned.
• Payments can be made online or via available payment modes.
• Prices may change without prior notice, but confirmed bookings will not be affected.

5️⃣ Cancellation & No-Show Policy

• Cancellations must be made as per the Cancellation Policy displayed in the app.
• Late cancellations or no-shows may result in partial or full charges.
• Advance payments for offers or packages may be non-refundable.

6️⃣ Service Delivery

• Users must ensure a safe, clean, and suitable environment for service delivery.
• Service professionals may refuse service if safety, hygiene, or inappropriate behavior concerns arise.
• Service duration may vary depending on conditions at the location.

7️⃣ Health & Safety

• Users must disclose any medical conditions, allergies, or skin sensitivities before service.
• Glow Up Home Services is not liable for issues arising from undisclosed health conditions.
• All services are provided at the user’s discretion.

8️⃣ Professional Conduct

• Our professionals are trained and verified.
• Any form of harassment, abuse, or inappropriate behavior toward professionals will result in immediate service termination and possible account suspension.

9️⃣ Refund Policy

• Refunds, if applicable, will be processed as per the Refund & Cancellation Policy.
• Refund timelines may vary depending on the payment method.

🔟 Liability Limitation

• Glow Up Home Services acts as a facilitator between users and service professionals.
• We are not liable for indirect, incidental, or consequential damages.
• Maximum liability shall not exceed the amount paid for the service.

1️⃣1️⃣ Intellectual Property

• All content, logos, images, and app material belong to Glow Up Home Services.
• Unauthorized use, copying, or distribution is prohibited.

1️⃣2️⃣ Account Suspension or Termination

Glow Up Home Services reserves the right to suspend or terminate user accounts for:

• Policy violations
• Fraudulent activities
• Misuse of the platform

1️⃣3️⃣ Changes to Terms

Glow Up Home Services may update these Terms & Conditions at any time. Continued use of the service implies acceptance of updated terms.

1️⃣4️⃣ Governing Law

These Terms & Conditions are governed by the laws of UAE. Any disputes shall be subject to the jurisdiction of local courts.